Jack smith shoe repair10/26/2023 Both times I have taken my favorite pair of leather shoes when the sole started to separate from the leather. I don't live in Wichita but have made separate trips to Jack Smith's for sole repair. The soles were falling off and I wanted to get them repaired/replaced. I was distraught because the boots I have worn everyday for years were starting to fall apart. Jack Smiths East location mishap may have been my fault but the West location confirmed that better customer service would have earned them a life long customer. (There are two stores but they are the same company and I don't remember which. I was always in awe of Jacks ability to command a room and get people on board with ideas even people who were initially on completely different pages. I called 2-3 weeks ago about the cost of dying some boots. ‘Ridiculously efficient’ is the phrase that comes to mind when I think about Jack Smith.I had the pleasure of working with Jack for an years at the MarvellTech, collaborating on several projects. You get what you pay.and what I mean is I was a little taken back at their pricing for a shoe shine.so I won't call it that as it was a reconditioning.the difference like putting.
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